منابع مشابه
Virtual Crm and E-business Performance
Customer Relationship Management is becoming increasing relevant in the corporate agendas and has been broadly studied by academic researchers. In the last few years and with the development of the digital economy, a new paradigm has emerged: virtual customer relationship management (virtual CRM). We have defined a conceptual framework to examine the relationship between the virtual CRM and e-b...
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ژورنال
عنوان ژورنال: PAHTEI-Procedings of Azerbaijan High Technical Educational Institutions
سال: 2021
ISSN: 2674-5224,1609-1620
DOI: 10.36962/0703202125